Buyer beware. No guides to assist exact measure, cartoon dog to show product, hostile owner. Attached is the email respond to my comment on my purchase.
"Wow, how extremely rude of you!
First off, we have sold over 14,000 of these bands and we very RARELY have a single complaint. Perhaps it's because the rest of the people in America can READ? And even measure?
Explain to me why it's my fault that you can't read and/or measure?
If a 10-12" size band doesn't fit your dog, then your dog is NOT 10".
Period. We add 3" of velcro to allow for the velcro overlap so you can adjust the bands to fit any size from 10 to inches. It's funny how these exact bands fit other 10" dogs perfectly... Hmmm? No one else has complained about our sizing chart!
And did i force you to buy again? Absolutely not.in fact, we wouldn't allow it now.
Had you not been so extremely over-the-top-rude and ignorant in your email we might have allowed an exchange for a smaller size. Too bad your bad attitude got in your way. You didn't even give us a chance to fix your order. I feel very sorry for you.
And for the record - we put a LOT of time and materials into our products, which is why we have such a large customer base, with many VERY HAPPY repeat customers. Our profit is from our happy customers which makes up about 99.9% of our customers. How dare you call us dishonest when you didn't even ask us to fix your order when it was your mistake to begin with!
I'll pray that you are able to find peace at some point in your life and stop treating people so badly who have done nothing to deserve it from you.
You should be so very ashamed of yourself. Don't contact us again."
0 comments