My pet, Sassy, had been sick since we purchased her from a rapidly expanding pet shop—Just Paws Pets (located in Arcadia, CA). Before the purchase, Just Paws Pets guaranteed that the store will cover all medical expense. However, after the purchase, they have been avoiding most of the reimbursements by taking our receipts and denying our claims. My innocent Sassy passed away on 12/09,3 days before her 1-year old birthday, without warning. Just Paws Pets' associated veterinarian (Monrovia Animal Medical Center, located in Monrovia, CA) refused to perform a detailed examination for the cause of her death while two other veterinarians said the necropsy could be performed in Sassy's case. Meanwhile, Monrovia Animal Medical Center purposely handled the carcass wrongfully to prevent any further procedures to be done by other veterinarian either to cover their own limited professionalism or to protect the interest of Just Paws Pets. Without the documentation from the associated veterinary, Just Paws Pets limited their 1-year warranty of full credit (Lemon Puppy Law).
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