Usacomplaints.com » Shops, Products, Services » Complaint / Review: Xymox Percussion - Poor service, poor communication, poor customer service. #855649

Complaint / Review
Xymox Percussion
Poor service, poor communication, poor customer service

Placed order on February 2nd and did not receive order. Called but the phone lines were down. Emailed and received reply saying they'd ship on February 20th. Still did not recieve package so I continued to email. Finally received "free" item on March 5th. Did not receive paid item, so I emailed them again. Finally received second item on March 26th, but it was the "free" item again and not the item that I paid $156 for. I emailed the company again and haven't heard back from them. This company is very hard to do business with and have had my money for two months without shipping my product. Do not use this company.


Offender: Xymox Percussion

Country: USA   State: California   City: Rancho Cucamonga
Address: 8662 buggy whip road
Phone: 9095845004
Site:

Category: Shops, Products, Services

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