Unit will not "prime" I've tried evrything suggested in the owners manual even went on line to look for other solutions. I cannot reach customer service by phone - I sent an email demanding a new unit be shipped directly to my home address FREE of charge including them paying the shipping - I've only had the unit less than 30 days. It's supposed to be a luxury and has only created more frustration each time I attempt to use it. I have a $10 Mr. Coffee that I've had forever and a day - I feel like smashing the Keurig and mailing it back to them - if it wasn;t for the long lines and Holiday season Iwould have done it by now. Very unsatisfied.
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