We had a bad experience today at R & R Rentals, after having been repeat customers at the store. We were seeking to merely have a lawn mover serviced and the oil changed. The guy working at the counter smirked condescendingly at my husband and rudely told us they don't service anything but Honda motors, despite what my husband was told just a few months ago, because the parts "weren't available anywhere". He then directed us to an establishment in Issaquah he said would be open but was in fact closed. We wasted hours on this today, thanks to this salesperson. Funny though, my husband is fairly handy and decided to check out Home Depot to do the job himself. He was able to purchase all the parts and give our lawn mower a tune up with these "hard to come by" parts for probably a fraction of the cost. Rude service, uneducated staff. If you have any level of ability to "do it yourself", this staff will be a dissapointment. Take your business elsewhere.
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