I fell into the trap of a loaded "trial" membership! I checked the company through Google and found many complaints about this company. I decided to cancel. The cancellation process was an ordeal. You can only do it via phone. They make it it so difficult! They do not seem to answer phone calls. When they answer, you get drop calls. Once you give your reasons to cancel the "trial membership", you have to bear a long sales pitch before you complete the process. A lot of wasted time.in my first attempt to cancel, I gave up after 35 minutes wait for somebody to pick up the phone. The second try took 42 minutes. A lady named Ash from Pennsylvania managed to drop the call. I tried again. After other wasted long minutes, this time, almost an hour, I finally got a nice lady (Brenda from Texas). I finally got my cancellation confirmation number on time. Beware!
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