Usacomplaints.com » Business & Finance » Complaint / Review: ScoreSense - Almost ripped off by Scoresense - you have to read the fine print people!. #962473

Complaint / Review
ScoreSense
Almost ripped off by Scoresense - you have to read the fine print people!

I clicked on this Scoresense link for the alleged "free" 1.00 three bureau credit report. I was reluctant to put in my CC number, I always am - but wanted the combined report so proceeded.

You have to READ the fine print - it's very clear that this is a 7 day trial period and you will be enrolled for credit monitoring for 29.99 per month if you do not cancel in time.

This is what it says in the email confirmation notice

We hope that you'll want to keep enjoying the benefits of membership when your trial membership to ScoreSense expires at 12:56 PM (CST) on 10/8. If so, no further action is necessary on your part and we will bill the monthly membership fee to your credit or debit card. The charge on your statement will appear as "OTL*ScoreSense.com." If you wish to cancel your membership, please call us before your trial membership expires and your card will not be charged.

I was not impressed with the report so I called to cancel within HOURS of the membership. The person on the phone was nice enough, almost TOO nice and I just wanted to get the thing cancelled so I continue to be polite as possible - she started in on the high pressure sales so I would keep the service - offering her "employee" discount of only 9.99 per month... No thank you... The pressure continued... It got down to 2.95 per month for something - NO THANK YOU... Please just cancel it... She was miffed... But cancelled it - I got the confirmation - I am hoping this does not show up on my credit card despite it all

For those of you reporting that you didn't know you were going to be charged, it's because you dont read the information, you just read some of it and dont follow up on your emails. These trial memberships are VERY common - so if you get ripped off it's because you were not paying attention.



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