Due to lousy service i called hhbk @9:20 A.M. Nov 26 to close the account. They directed me to supervisor "debbie" & she told me to destroy the card & she'd refund me the balance in the account ($186.24) i destroyed the card, she sent the $186.24 & my dec acct statement reflected the zero balance.
Then late in feb i received this bill for $282. Xx from hhbk & called to inform them the account was closed in nov - so any charges would be unauthorized. - they have ignored all of my calls as well as written correspondence for the past 18 months! While adding $35.00 late chg & $29.00 over limit chg each month so the bill is now over 1,000.00!!
I am trying to find a way to sue this company for now damaging my credit report with this!
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