Was quoted $4500. After the furniture was loaded I was advised that the bill would be $8000. I told them I couldn't afford to pay the bill so I instructed them to unload the truck. They told me to call their office and their manager advised me that I would have to pay 85% of that before they would unload it, (This was a move from Kansas City, MO. To Buffalo, NY. I refused to pay the 85% so they told me they wouldn't unload the truck and drove off. I called their office and they said that they were on a schedule so they weren't going to wait, and if I didn't show up in New York at the time of delivery that they would charge more money and keep my belongings in storage, at my expense until I paid it. I borrowed a credit card and drove to New York, but the movers were late. They showed up 15 minutes before I had to go to work (on a Sunday morning, I am a pastor), and told me that I had to sign their paperwork before they would unload the truck. I said I would sign it when I came back in 3 hours after service ended, but they said that would interfere with their schedule and they would have to charge me more. I signed the paperwork and when I returned in 2 hours and 45 minutes, the truck was gone. I opened the garage and found all of the contents tossed in a pile. I paid this company to transport an $18,000 motorcycle as well, but didn't see it in the garage. I spent the rest of the day moving boxes only to find the bike under a pile of crushed boxes. The bike's handlebars, storage bags, ferring, windshield, exhaust and fenders were either scratched, dented or crushed.inside the moving boxes we found dozens of broken items so I called the company to file a claim. They advised me to submit photos and supporting evidence of the damages, and they would review the claim and would follow up with me in about 6 weeks. I did exactly as instructed in October. It is now February of and I still have not heard from the company and can't get anyone to return my calls. I ultimately had to submit an auto insurance claim to my insurance company, which did pay (minus my $500 deductible), leaving me around $3500 for the damages. I should have reviewed their "F" rating with the BBB. If you do business with this company you will regret it.
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