Complaint / Review
Instant tax service-arkansas
Yacob Chernet charged 600 for tax prep, did not file all w2s, false promise for direct deposit

I went with my last check stubs, chose the direct deposit option which didnt happen because i didnt pay in advance for it, they did not file both check stubs from each job. Promised to amend and did not. Charged me $625 to prepare saying 117 dollars was a corporation fee, and a 98 dollar bank fee.

He could not tell me what these fees were and that I signed off on it and it is in my paper work. It is in HIS file not my packet i recieved!!! He offered to only give me 100 dollars back. I declined and called my local atty general to find that I am not the only person with a complaint.

Called my local news station who went to speak to him and he declined. Where do I go from here? He says my money went to the corporate office when i asked for the number there he said he was the owner!!! Pissed off!!!