I've used Sir Cooper, Inc.in the past. They were always slow, but they did eventually get the job done.
Unfortunately, this month, I think they might have closed down - after they collected as much money as they could...
I've had them print my full color newsletter for the last 3 months. Average bill is around $135. This month, the bill was $156 (more people to send it too). I placed the order on January 2nd.
What normally takes 7-10 days to print still hadn't been printed by the 13th. I was a little worried because I generally get this out by the 15th and it takes 5 days for shipping after Sir Cooper has printed the newsletter.
I emailed the 13th with no response. I called on the 14th and their automated voice mail said that they were open from 9-3 CST. I was calling during these hours so I was annoyed. I emailed again. Sill no response.
Monday the 16th, I called 3 times - again no answer. I email 3 times - again no response.
Today the 17th, their numbers are disconnected and no longer in service...
Just like that, they are out of business...
Their website is still up and taking money, but be warned, I don't think they are in business.
I was able to call my bank and have the charges reversed, but I can't get back the lost time.
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