Sam was who I made the contract with, after my stuff was picked up and paid in full before destination Sam was never able to talk to me. A Roshon answered once when I called to pay the 2nd, 1/2 of my bill, and told me I was stupid and unintelligent and an idiot.
This made me feel like they took my money and goods and ran with it, like I could'nt do anything about it. He also said if I had a complaint I would have to take it up with him. Why would he assume I had a complaint? I just called to pay my bill in full.
Well after checking into this company I found out why he thought I had a complaint. There are alot of them, and now I do have one. My stuff was to be delivered on the 10th, of June with a 48 hour advance call. It was picked up on 25th, of May. On the 9th, of June I called them to see whats wrong, and they told me their truck is broke down in Nevada with my stuff in it.
I asked did they have to move it again to another truck which would high risk my goods even more, and they said no a different truck would pick up the trailer and be on their way. I asked my mom to call and see what they told her, and they told her the truck was in the shop and didn't know how long it would take to fix it. Then I found out their California License was revolked Feb-11 but not their DOT License yet. I will be following up on this.
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