All United Van Lines is a scam. We moved from Salt Lake City Utah to Boston Mass. The the truck loaded our stuff on July 28th and we were told that we should recieve our stuff within 5-6 days. So my husband and son drove my car to MA to meet the movers. While I stayed behind with my 2 year old for a few days, we were told the truck would be there on the 3rd of Aug so I booked a plane ticket for my 2 yearold and myself. We got here and no truck we called for days and days and no respose no call back. Finally we got a call bakc from Kevin who stated that our truck was in AK and that we should have it in a few days. Never showed up. Called again spoke to Kevon he said the truck was in PA and we should see it tom. Truck never showed up. Call the next day spoke to Mary and se stated that our stuff was still in a storgae unti in CA waiting to be loaded on a truck. Asked to speak to kevin to see why he lied to us. He gets on the phone and all he can say is that he is sorry and that they will get the truck to us as soon as possible. Since then All United Van Lines have given us 3 diffrent delivery dates where the truc k has not shown. I spoke to Kevin last Wed and he promised me that the truck would be here SAT the 28th. Truck never showed up. We have no idea where our stuff is we have 15 years worth of our lifes in that truck. They also gave us a quote of 2400.00 after they loaded the truck they called us and said that it will be 6900.00. We asked them to bring it back and we will find another company and they said no they will not and if we dont pay them they will sell our stuff within 30 days. So we paid them 50% of the money as they demanded and we are still not getting any communicatin from them. My kids have nothing we planned on being here for a day maybe 2 without out things but now its been almost a month and we have no idea where are stuff is. Help!!! Please do not use all united van lines
katie
zak. [email protected]
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