We bought an extended warranty with the furniture that we purchased 3-1/2 years ago from Levitz Furniture in City of Industry, CA. The warranty was supposed to extend the manufacturers warranty to seven years and was supposed to cover stains, tears, loss of resilliancy - basically anything that could go wrong.
I called today to file a claim for fabric that is basically falling apart and has torn where it has become too thin. I was told that the warranty wouldn't cover the fabric that was basically shredding and that I had to report the tear wihin five days or it wasn't covered.
Basically, I was told that the warranty is worthless and isn't worth the paper that it's printed on. I will never do business with Levitz Furniture or Stainsafe again and would advise everyone else to avoid them also.
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