I purcahsed some furniture in 2003 with a warranty with stainsafe. That was my biggest mistake. I have made over 12 reports with stainsafe. Stainsafe is often saying that the issue is not covered by stainsafe but I see it in the warranty. We their people come to correct the problem they half do the ...
On October 27. I waited on hold for a Stainsafe customer service representive for over 20 minutes to file a new claim for my loveseat that had been damage on October 26th. I finally get Taryn, expalined to her in full detail the stains on my loveseat. She told me my claim had been denied because of ...
We bought an extended warranty with the furniture that we purchased 3-1/2 years ago from Levitz Furniture in City of Industry, CA. The warranty was supposed to extend the manufacturers warranty to seven years and was supposed to cover stains, tears, loss of resilliancy - basically anything that ...