Complaint / Review
Amazon Unbox
Lost Unbox digital purchases despite otherwise good service

I love Amazon... Years of good service, enjoy selling on this site as well. Very reliable, high quality customer service...

However, wish I could say the same about Amazon Unbox, where I have purchased many
digital items.

To put it simply, a number of my purchases are lost. I have contacted the company, but have received no help in retrieving them. They've simply disappeared. If I can access them on one computer, but not another.