I ordered flowers for a friend who was having surgery the next day and was assured the flowers would be delivered to the hospital the next day. They didn't arrive, and she was discharged late the next day, so I called Teleflora back and changed the delivery address to her home. They told me the flowers had not been delivered because the florist didn't deliver to Seattle. What? This is a big hospital in the middle of Seattle with hundreds of florists around and they didn't send the order to a florist who would deliver to Seattle? Anyway, I kept trying and gave them her home address. Each day I would call my friend's husband to see if they had arrived and each day they had not. Each day I would call Teleflora to complain. At one point they sent me an e-mail confirmation of delivery, but the flowers never arrived. I finally told them I wanted my money back. What a disappointment! Please don't trust their acknowledgments or their words. Check with the recipient that your flowers arrived. Better yet, don't use them.
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