We signed up with DishNetwork on 11/9. Sounded like a great deal and paid our $63.98 up front to start the service.install scheduled for today (11/11) and what an epic fail.
First they had the wrong equipment listed. We had signed up for all high def boxes as we have 3 high def televisions. They brought standard def boxes. The tech dialed up the main office to get the situation straightened out and he just happened to have the correct equipment in his truck. Imagine that!
When talking to the rep to get the equipment straightened out, suddenly there is a new charge of $104.99 for LEASED equipment? I'm not paying $104.99 for something I have to give back when I no longer have a Dish Network account. So, they send the tech with the wrong equipment with the express purpose of shaking customers down for an extra $100. Hardly ethical. They refused to make good on THEIR error, so we refused the install.
Please reconsider before signing on with Dish Network. It sounds like a really good deal, but in reality, it's a bait and switch deal that will have you forking over more money just to get set up. If they will do this to you before you even have an account, just imagine what they will do to you once you are locked into a 24 month agreement.
Instead of being angry, I guess I should be thankful that I narrowly escaped, huh? We still have to wait nearly a week for our refund of the initial $63.98.
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