Usacomplaints.com » Shops, Products, Services » Complaint / Review: National Floors Direct - Awful, awful, awful. #739328

Complaint / Review
National Floors Direct
Awful, awful, awful

They're so powerful to signal a deal the day they turned up, they began the cost from dual and attempting to line me they'll choose 15% with others pricematch, they required deposit that they never provided me back upon termination of contract. Total balony team, toughest customer support, no method following day installation, becasue items aren't in-stock, thereis no means they are able to do 15%price match. Really Phony Television ad. They visited my put on July 22 and offered mean estimation of $1786.00 for rug installation, They vigorously obtain me to join a deal I told them I have other people'is arriving to provide me the estimation I can"t signal a deal till I observe every one'is estimate. Mark (salesman) for really intense about his purchase, he named his chef plus they offered mew new cost of $1286.00 and asked me I've to signal a before he leaves the website, next discount won't be legitimate, I told him I don't have confidence in signing agreement until i observe other'is quantity, then he provided when they provide me less cost than their estimate they'll do 15% price-match. With no responsibility I will stop my agreement in 3 business days. That seems toooooo exceptional, a lot of issues were revolving in my own brain, he lay down and discussions so fast and began the paperwork, he asked me the installment evening I said Friday morning, once he did the paperwork he asked me to pay for a-10PERCENT deposit of $129.00 which he didn"t inform me before, I stated that okay, I'll spend you through charge card, he explained only check or CASH, I told him you didn"t inform me at first that you simply don"t consider cards, he apologized for his misrepresentation. I closed a deal then he quit, another company offered me $1050.00 cost for that same WORK and substance, published agreement I told him with-in 3 times that may they are doing 15% price-match, he explained they are able to just proceed till $1000.00 Irun out-of my 3 times agreement that they vigorously closed by me today I'm caught together with 1000.00 I stated OK. The installment people turned up at my residence on Friday morning I told them its not for nowadays its for Friday. On Friday they turned up at my location to get a second-time 9:30am, I wasn"t house, I told them within the phone its in morning, I had been really upset with each one of these miscommunication and discrepancies. I terminated my visits after 10am and turned up athome, simply because they were ready outside my house. I was so upset to date using their customer service. The installment man asked me to pay for first with CASH Just, before they begin THE TASK, I told them I have to keep in touch with 800-number, becasue they didn"t advise me to pay for first then begin the JOB. I named them-and team was super rude, Man explained easily don"t spend them first, he'll stop the order and keep my $129.00 for that substance, I told them-this is wrong they are doing everything so vigorously, they join me in a deal by stating that they'll do 15% price-match, that they didn"t do, subsequently installment man turned up on unscheduled evening and period, I'm really upset currently today he's informing me spend first normally they'll stop the purchase, he explained that'is exactly what the plan is? Mark didn"t inform me to pay for first, why they maintain my MONEY for that substance that will be not really employed for any thing. He stated he can"t assist me apart from rescheduling it, I told him Okay do this and that I may record it to BBB, he explained its okay together they are able to look after the criticism, although not refunding me my $129.00 back.


Offender: National Floors Direct

Country: USA

Category: Shops, Products, Services

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