Usacomplaints.com » Construction & Repair » Complaint / Review: Closet World - Wardrobe installation. #177117

Complaint / Review
Closet World
Wardrobe installation

On April 3 I closed an arrangement with Wardrobe Globe to set up (3) cabinets in my own home for that quantity of $8,012.00. I approved the cost against my Credit card and offered a deposit of $4006.00. Wardrobe Globe planned the (3) closets' installation for May-16.

On April 10 Wardrobe Planet charged an overall total of 4,178.50 to my Credit Card.

On May-16 the specialist from Vegas didn t appear until 2:30 within the morning after which introduced the incorrect substance. He visited Home Depot. He delivered a couple of hours. Then he needed to go back to the factory for that content that is correct. Then he advised me they didn t would need to reschedule installing that wardrobe and possess the Wild Cherry melamine in-stock for that 2nd room closet. I named Wardrobe Globe Installment Boss, Antoine Young and questioned why we weren t informed formerly that the substance weren t accessible since we'd have rescheduled the whole work. He didn t have a solution. The installer proceeded to construct my hallway wardrobe so when it had been completed redone and recognized to needed to be torn-out since he hadn t adopted the look plus he didn t provide the components that were right. I named Wardrobe Globe Installment Boss, Antoine Young and questioned if your Boss confirm the job had been completed properly and also to make certain all of the supplies and components were appropriate and might emerge. He explained he'd deliver out one. The boss never turned up.

May 17. No specialist with no Boss.

May 18 The specialist delivered to construct the first room wardrobe. He finished all of the 1st room wardrobe but nonetheless had a need to develop the limit. The hallway wardrobe still must be redone. I requested once the Boss went to appear and called Antoine Young. He explained 12:00. The Boss never came. Antoine was named by me. He explained the Boss could not be in. Nevertheless no Boss

May 19 Antoine named me and advised me they were likely to cost my charge card one more $2,500.00 bucks. I told him that s not what we decided to and also situation and the conditions of the contract didn t suggest that. That I had been left with (2) imperfect cabinets plus one that hadn t been started on. I required a find out what have been completed and emerge. What I believed was a came. Their title is Shalee (from Florida) and he created records about the work-order s of what must be redone. I wasn t likely to spend the 2,500.00 I told him. That people offered his organization 000.00 in great religion, $4 over per month before and we're remaining with one imperfect wardrobe, one which needs redone and to be torn-out plus one that hasn t actually been started. He realized why I wasn t likely to spend 500.00, another $2. He explained I had a need to reschedule for that conclusion of the cabinets and also the required upgrade s with Antoine. When the hallway wardrobe might be redone today because it wasn t a substance issue I inquired. He explained to plan anything for that same period. Antoine guaranteed me all of the substance could be available and rescheduled the task for July 6.

May 31 Antoine Young established the supplies were accessible and could be mounted on June 6. He was advised by me of the function which was to be redone and also the substance. If he'd the modified work-order I expected him. He didn t appear to contain it till I began studying from my backup. Thank heavens I could create a backup when Shalee was below and have a duplicate device athome. Antoine established the upgrade and stated it'd take-1 day-to finish the task

July 5 I obtained a phone confirming the installation and was informed they'd begin between 12:00 and 3:00. I quit a note with Antoine detailing my problem with finishing the task in one single evening once the contractors weren t likely to begin till 3:00 or 12:00. My phone was never returned by Antoine.

June 6 came along with a diverse specialist arrived to get a support phone. He explained he was informed we'd all of the substance. I told him he got one take a look at my partners wardrobe and we didn t not named and even began his Boss Justin. He informed Justin this wasn t something phone but a fresh installment that was total. During his discussion with Justin it became obvious the Wild Cherry melamine hadn t actually been requested. Specialist explained to not talk to Antoine but contact Justin. The hallway wardrobe took out and rebuilt it. I'm happy using the outcomes. Our room about the other-hand isn t completed. The specialist wouldn t substitute substance which was cracked and stated a wood product inside them although he'd. It doesn t seem great. I ll cope with this later. However awaiting rack and support for partners and first room wardrobe wardrobe hasn t. Specialist required another cost 000.00, of $1. I told him that we shall spend the total amount once the function is finished and number. The task was rescheduled by Justin for July 28.

I named Justin and questioned that which was happening. He explained he wasn t mindful that Crazy Cherry melamine was absent and during there day assembly it hadn t actually been raised. I expected Installment Area Supervisor telephone number, for Brandon Banks but was informed he was on holiday. He questioned if he might contact me 24 hours later after he discovered what occurred towards the absent Wild Cherry melamine and offered me the title of his supervisor Ira. I'll wait until midday for his phone after which I m calling David Luek and Ira.

On June 28 obtained a phone from Wardrobe Planet informing me they wouldn t be out today and had a need to reschedule. I talked Installment Area Supervisor, Brandon Banks and informed him it had been time they got it. He hasn t called back.


Offender: Closet World

Country: USA

Category: Construction & Repair

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