I had likely THE WORST BUSINESS EXPERIENCE OF MY LIFE recently when I chose All Over United to move. I cannot even begin to describe the horrible nature and complete un-professionalism of the people their, from the saleswomen to the owner (who literally threatened me and swore at me over the phone!). Here's a few of the things they did:
&Nearly DOUBLED MY QUOTE... But only after everything was loaded into the truck. They claimed they didn't have an entire room of my house in their quote. I'm guessing this is a tactic they use to drive up the price when they have your stuff and your vulnerable.
&Showed up 8 hours late for pick-up-I had to call about 12 times to get them to give me a definitive drop-off date (it's very misleading, you DO NOT pick your dropoff date... They put it in their contract that they're allowed to deliver within 21 days of what you request). When they finally gave me a "guaranteed date", they ended up changing it THE DAY BEFORE DELIVERY to be 6 days later! My entire family sat in an empty home for a week. When the day FINALLY came, they messed up again and had to move it ANOTHER DAY LATER. That fateful day finally came and they ended up coming 4 hours late.
&They handed off my belongings to another moving company (the guys who dropped my stuff off TOLD ME they were a separate company), yet All Over United continually denied it! -They damaged a very expensive sofa, bed, and desk. They claimed "it happens in the move".
&NONE of the movers spoke English, took off their shoes, or wore shoe covers
&They didnt re-assemble ANYTHING they took apart to move.
&They lost a box valuables (family photo albums) they refused to return calls about... A common theme with this company. They still refuse to return calls or reconcile with me.
I have to stop here, as the situation was probably one of the most upsetting, stressful, and downright wrong experiences I've ever dealt with. I plead to all of you, please, PLEASE save yourself the pain and go with ANYONE else. I will personally never use another mover in my life. I hope this helps someone.
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