Usacomplaints.com » Shops, Products, Services » Complaint / Review: Clay Cooley - Worst service department. #693181

Complaint / Review
Clay Cooley
Worst service department

I confess I've never handled Clay Cooley actually, aside from viewing him on Television, I study what others create and state about sellers but usually try to sort my own personal viewpoint.in a nutshell, I'd never go back to Clay Cooleyis support division for around placing atmosphere in my own tires... Absolutely terrible.

I've possessed only Nissans, quality item, and although I've just bought Nissans from two shops (Jerryis Nissan - today Southwest Nissan in Weatherford) and Don Davis Nissan in Arlington (lifetime client) I've utilized support divisions at many (for comfort, ie function etc). Every dealer continues to be skilled as well as their support division exceptionally aware, these sellers range from the aforementioned in addition to Grubbs Nissan in Bedford and West Trap Nissan (aka Thornhill Nissan) in Fort Worth. Clay Cooleys support office, inefficient.

Some tips about what happened. I-drive a fresh 2011 Nissan Titan SV, think it's great, but it does not have the Homelink mirror mounted. No problem after I bought it from Don Davis (which is how truthful they're), purchase one, whether from their store or elsewhere also it could be mounted effortlessly, the SV is pre-sent. Okay, seems great, and so I can get on ebay and discover a dealer in Illinois that will be promoting some reduced. I email them just before purchase to verify it'll fit my vehicle, they requested for my VIN range, that we supplied, they established it'd match, also it comes a couple of days later. That Sunday I choose to generate to Clay Cooley Nissan, they're only a little nearer to my home than Don Davis, to discover just how much they'd cost to set up it. Okay, the support man when he walks out and it is very skilled, requires me what I want and that I clarify concerning the reflection mount. He appears puzzled (first danger signal btw). Then he claims, and that I estimate, um, I would like to ask my supervisor. He walks off and leaves me standing within the company bay. About 10 minutes moves, he returns and describes he does not understand whether it'll match my vehicle, they'd require it to get a day-to check, then make certain they did not have to purchase components including a brand new funnel, reprogramming the pc to simply accept the reflection, also it might charge a number of hundred bucks! Obviously, I had been only a little surprised given what additional sellers had explained along with a friend of mine whilst the 2011 Nissan Titan SV that has it mounted'. I requested the man whether he may find these details out using the VIN range, he explained no (Minute danger signal today)|. And so I keep;. I contact Don Davis, their reaction, certain, take it in, we will contain it completed within an hour. And so I head-down there with my reflection (and funnel which includes the reflection incidentally) and significantly less than one hour later, I'm operating out with my recently installed operating homelink mirror.

Clay Cooleys service division centered on this are 1 of 2 issues, possibly totally unaware concerning the item they claim to service, or they select what they would like to service.in either case, I'dnot consider my vehicle there actually! I will push to Arlington to Don Davis!


Offender: Clay Cooley

Country: USA

Category: Shops, Products, Services

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