Clay Luttrell, Sales Manager at Zimbrick Nissan, deceptively misled my wife and I to lure us in the showroom. We were offered $13,000 for a 2011 car with less than 6,000 miles with a new sticker price of almost $40,000 in pristine shape. This was after Mr. Luttrell stated that my car was worth $20-$25,000 give or take $1,000. This was approximately double the alllowance of what was actually offered by Zimbrick Nissan. Mr Luttrell also indicated he would treat us more than fair on the trade-in and his actual treatment of us was unconscionable. He also stated he will do his best to make a deal work for us and did not even appraise our car. It was a horrible waste of time and we don't appreciate being blatantly manipuilated or his hostile attitude to a strong prospect that purchased a new Maxima from a local dealer immediately after leaving his dealership. We will tell everyone possible to avoid Zimbrick Nissan like the plague. Sleazy misrepresentations tarnishes the reputation of an outstanding product like Nissan.
Avoid this dealership and curb undesirable unethical practices by a dishonorable dealer.
Zimbrick Nissan is currently being investigated by the Regional Nissan Office for a registered complaint.
Alan, Madison, Wisconsin
0 comments