Tale of my car...
I rented a brand new 2008 Nissan Altima from Butler Nissan with 10 kilometers onto it and my very first time actually having a fresh vehicle. Well, 8 weeks later we'd flooding that happened throughout Indiana. Our vehicle was a target of it, not once, but twice. I'd it towed to Butler thinking since I have purchased my vehicle there recently, it'd be where for me personally to proceed.
There initial estimate was around $4000 to truly have the vehicle mounted and my insurance insurer arranged. Well, like a month passes they maintain discovering numerous issues wrong withit without calling my insurance. They're working away and my insurance provider has designated my state as shut given that they haven't noticed back from Butler. I named my insurance to discover exactly what the offer was also it was when my insurer named Butler. To my insureris shock, there is likely to be another $17,000 value of harm. Among the technicians mentioned, "I can not believe we did not want to try looking in the cylinders prior to starting the vehicle, today the motor has grabbed up.
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Therefore, lengthy and see on September 10th, I acquired my vehicle back. I had been so excited to become operating the vehicle that I'd been spending money on all-along. Our sweet lil Altima. Well, on August 12th I amd riving again from downtown to focus on my meal break. OUR CAR STOPS WORKING! It overheats and dark smoking is originating from underneath the cover.
I named Butler Nissan and also the support supervisor provides me the amount to require a pull. I contact the amount plus they don't believe I'm under guarantee therefore explained I've to cover the pull and perhaps repaid. I contact my insurance provider and my insurer directs a tow vehicle immediately and it has my vehicle towed to some other dealer. I keep in touch with that dealer detailing the problem and suggest that no real matter what I don't need my vehicle back at Butler.
24 hours later I obtain a phone from Butler saying they'd towed my vehicle back again to them-and possess a rental for me personally to get before function could be finished, because it is their problem. I escape there to get a 96 Honda Eescape with 100,000 kilometers onto it, that will be good aside from the proven fact that I'm spending a $300 vehicle cost to get a vehicle I'm not operating.
Today, its happening three months and that I still do not have my vehicle back out of this fix. The support division did not deliver the engine check out the steel store until this Thursday.
BUTLER NISSAN has provided me unnacceptable support, been documented to Higher Business Office, grievances designed to the local supervisor of course if I've 4 service issues happen in regards to the components they've set they'll be prone to dominate my rent.
I'll NEVER recommend Butler to everyone
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