I returned items from my order to Newport News and the items were received by them on March 28.
I called after 30 days and was told to wait up to 60 days for return even though it says wait 30 days to receive credit on their website. I called after 60 days and was told they were having trouble processing the returns and the credit should show on my statement shortly. I called again after 67 days and was told I should see my credit in a couple of days and they told me they did receive the items. Then today after 78 days I called and was told the company has filed for bankruptcy and it may be months before they determine how they are going to handle a credit.in the mean time I am still paying for items I returned to them and have proof of delivery.
0 comments