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Complaint / review / scam report
Newport News
No credit for items returned and received by Newport News in March

Complaint / review text:
I returned items from my order to Newport News and the items were received by them on March 28,2011.
I called after 30 days and was told to wait up to 60 days for return even though it says wait 30 days to receive credit on their website. I called after 60 days and was told they were having trouble processing the returns and the credit should show on my statement shortly. I called again after 67 days and was told I should see my credit in a couple of days and they told me they did receive the items. Then today after 78 days I called and was told the company has filed for bankruptcy and it may be months before they determine how they are going to handle a credit.in the mean time I am still paying for items I returned to them and have proof of delivery.

Contact information:
Author: Contact with Author

Offender: Newport News

Country: USA   State: All USA
Address: Hampton, VA 23630
Phone: 8668881569
Site: newportnews.com

Category: Shops, Products, Services

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