Subscribed 1YR pre-paid service 150 minutes with promo code 56484 for an additional 100 minutes for a total of 250 minutes. (Dec 26 '03)
Received an "error" message when trying to activate, called listed number. Service rep did the activation and told me to ignore the error message.
When I asked about the promo code he told me I was supposed to enter that when activating!
Excuse me, but I didn't activate the phone! Tracfone's off shore service rep did.
Called service phone # and was told "tough luck"... Actual words!
Have disputed charge with credit card company explaining circumstances. Told them all I want is my 100 minutes. I have copy of web page with the promo AND shipping invoice which lists "1 TF1YRBONUS PROMO CODE 56484".
Sent the same email to four different address's as determined by message header. (ALL different!) Two of them were "returned".
I have not and will not use this phone until I get my 100 minutes. Tracfone DOES have my email address.
I have noticed a similar promo in the past week that was "good until Mar 31". This promo disappeared in three days. Looks like they use the same scam @ once a month?
It's only $100, but I am going to fight these rip-off artist's tooth and nail.
Does anyone have a mailing address for these people? It will be required to commence legal action. I will start in the local small claims court.
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