Complaint / Review
Tracfone
Doesn't double minutes when

I bought a one year contract because it *included* 400 minutes AND 250 bonus minutes, so with my double minutes phone that equals 1300 minutes. They cut 250 minutes off. I wrote to have them fix it. I got this reply.

*The Double Minute benefit does not apply to minutes that have not been purchased, such as bonus minutes provided with a special TracFone promotional code or bonus minutes automatically added to the TracFone.*

So they are saying when you purchase *bonus* minutes you really aren't *purchasing* them. SCAM!!! Watch out!

I asked for a refund and was told it's *non-refundable*. They got me! This time!