Usacomplaints.com » Shops, Products, Services » Complaint / Review: Direct TV - I called the customer service line asking why my bill that guaranteed to be $44.00 per month has never been that. The rep was very rude, talked over me and made no effort to explain what all of the ex. #679955

Complaint / Review
Direct TV
I called the customer service line asking why my bill that guaranteed to be $44.00 per month has never been that. The rep was very rude, talked over me and made no effort to explain what all of the ex

I called Direct TV to inquire about why my bill has never been the $44.00 they promised me for 2 years. The rep. Was rude, could not answer my questions. He kept talking over me. They gave me showtime as a promotional come on but he said I was supposed to call at the end of the period to cancel. I said why cancel something I did not ask for? He said that is my problem. Now I find out I am locked in for 2 years. Is looking much better right now.

Sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company. Plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome.


Offender: Direct TV

Country: USA   State: New York   City: One Rockafeller Plaza
Site:

Category: Shops, Products, Services

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