Like all things, service was fine until it just wasn't anymore. I have had this service for 4 years and decided to cancel after I received awful service from the new delivery man. I was told there would be a charge of $35 for cooler refurbishment. Are you kidding me?! Prior to calling to cancel, I checked all over the site and my bill to look for any fees. I was not in a contract and this fee was not disclosed anywhere, not even in their FAQ's.
After four years, I have spent hundreds renting the &*#% cooler and now you want me to pay you for taking it back?! I spent over $1200 per year for WATER!!! Shame on me. Not to worry though, I will advise everyone and anyone, get a or filter system instead!
Sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company. Plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome.
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