My husband and I joined Direct Buy 3 years ago, as we are building a home, and later will build small cabins, and a log structure. We thought that over the 10 year membership, we would at least be able to get back our $5,000 membership fee, through savings on major purchases, and hopefully get to save over time. After all the things we have purchased through Direct Buy, we aren't even close to getting our money back in savings. Not only did we find that prices on items we needed weren't discounted at all, but in some cases, we ended up going somewhere else because Direct Buy's prices were even higher than retail! Then there is the time issue. We order something, and it may or may not get to us within 6 months. There have been instances when we have cancelled orders because it continues to be on back order, which greatly holds up a construction project. We have had partial deliveries, with some items not even part of the shipment, and have had to make several trips to pick up 1 item. The Direct Buy staff seems to not care about efficiency. And finally, as of this week, the Direct Buy showroom is now closed, having gone out of business, without any notification to us. We are out $5,000 and any arrangements we had with local contractors that Direct Buy works with, is not valid, and so we are going to end up paying retail anyway. This company is a SCAM!!! Don't even think about joining them.
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