Installed new springs and pulleys on a garage door that failed to work within 2 weeks of installation and then would not fix the problem in a timely fashion leaving the garage door stuck open for anyone to enter and steal the contents of the garage. I had to pay someone else to repair their work and was told the wrong springs had been installed and that the problem would happen again. The dispatchers were also rude and hung up and told us that they would take us off the repair list altogether if we called again.
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