We bought 49 Builder Series Double-Hung Douglas Fir windows in September to get a shipping day mentioned on our agreement of: on or before September 8. The windows were shipped 15 days late. The windows were mounted instantly. Pella was approached the very first week of October. The windows released oxygen/water/snow. Pella arrived in November. After months of discussions, Pella chose to change the windows. The windows were shipped and Pella mounted them in February. Although Pella was at the house we discovered the Douglas Fir improved windows that people requested and taken care of were never sent to our house. Alternatively, we were shipped a inexpensive wood screen having a thin layer of veneer. Pella believed they might manage with marketing they provided 4 kinds of timber form: Alder, Mahogany, Douglas Fir and Wood. Actually they just truly create a inexpensive maple screen and place a thin veneer of an additional type of timber, trying to move the screen down being an upscale, up billed wood window-type. They possibly manage with this particular all of the period, since many folks don't understand the distinction. The brand new windows also flow water/oxygen/snow. There's more to the account. Study it at: www.pellawindowdecideforyourself.com Pella declined to come quickly to our house to repair the issue. We're displaced because of the water and form injury due to the leaking windows. Your neighbors have graciously taken us in. We require our house back, once we can't depend on our neighbors forever. We need support!
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