We ordered flowers for a funeral (3 days before) and after charging our credit card (over $100) they did not deliver them to the funeral home. They do not answer their 800 number and have not responded to multiple emails. Can you imagine someone being cold enough to take advantage of someone who has lost a loved one?
On top of this, they state all through their website that they are a f.T.D. Florist, but when we contacted f.T.D. They knew nothing about this company and assured us that they would be investigating them for illegaly using their name.
We are usually cautious when ordering on line but their website is very professionaly done and legitimate looking. They even claim to be an official partner of the canadian breast cancer foundation. The funeral was a week ago and despite our complaints to f.T.D. And our credit card company they are still on line so people beware!
0 comments