We ordered flowers from FTD's 800 number to be sent to a relatives funeral. When we arrived in Illinois the flowers never arrived at the funeral home. Our cousin told us that the FTD franchise in Illinois had a tendency to not deliver the flowers for funerals when the orders were called in from out of state because most often the people who purchased them would not be in attendance and never realize the flowers they ordered were never delivered. I did some checking and this seems to be a method of operation across the FTD company. The company was recently acquired by United Online in Woodland Hills CA which appears to be a very sleazy operation as well. The bottom line is if you need flowers, order from somebody else like 1 800 Flowers or Teleflora.
John
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