Usacomplaints.com » Shops, Products, Services » Complaint / Review: Macy s, Inc - Backordered Christmas Cologne Denied Guaranteed Delivery Gift Certificate. #656722

Complaint / Review
Macy's, Inc
Backordered Christmas Cologne Denied Guaranteed Delivery Gift Certificate

I ordered cologne on line from Macys with a guaranteed Christmas Delivery or a $100 gift certificate. I inquired on this 2 days before Christmas with no answer. December 26th they advised it was on back order. Today I'm told I will not get the $100 gift certificate because the backorder status didn't qualify. I would have never ordered a Christmas gift on backorder!
Macy's does not honor guarantees and I will never shop there again!



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