On Dec26th we went to our local Macys store in Moorestown, NJ. After deciding on a Coach purse, the cashiers let us know it could be ordered and shipped to our home. We tried numerous times to get through to a few different stores where the item had been located. With no luck getting through, we ...
Placed an order for a gift. Never got the Shipment. Called again. Spent 40 Min talking to customer representative and her manager to try to negotiate the same deal as I got the first time. Still didn't do me any favor. After really getting upset offered extra 5% off to compensate for inconvenience. ...
I purchased a set of Lennox tumblers from Macy's 1/4. The receipt claimed they were on back order and would be shipped 1/24. I still haven't received them so I called today. I was told that the order was cancelled and the money was put back on my card. Then I was told it was cancelled because they ...
Canadians be aware of paying by check. They do not accept payment on accounts by Master card etc or direct payment. Kept sending my check back saying bank returned-when I called my bank to see why, I was informed they had no record of return. Macy would give no information other then call me every ...
I was hired on at Macy's for Christmas help and ended up being offered a on going position there. I was most excited during training and was told about all of the great opportunities Macy's has to offer its employees. I soon realized that what they show in training videos, is not actually occurs ...
I bought the set of mattress from Macy's furniture over the phone on Dec. 28. A week later, I got a called to remind me for my mattress is ready to pick-up at Union City. At the warehouse, they gave me the wrong set of mattress. I ordered size full of Simmon, but they gave the a set of Seally ...