January 3, I went to Macys in Gaithersburg, MD to use my Gift Card I got for Christmas to make a purchase. A few days before; being a good customer of Macys, they sent me a 20% card that could be used to make a purchase at their store beginning January 3.
I walked around the store and decided to purchase 3 sweaters. The total came to over $56.00 after applying my 20% discount. I handed my gift card to the clerk who told me that because I used my 20% discount I couldn't pay with my gift card.
No where is it stated on the gift card or on signs in the store at check-out that a customer cannot pay with a Gift Card if they use a coupon. All I was trying to do was get the best price on the items I selected and as a good customer of Macys who would have thought that I couldn't pay with a Gift Card. After all this is cash that Macys has already received. But there is the gift! It belongs to Macys and since nearly 40% of people never use their gift cards this is just plain cash in the coffers for them.
Now I can use my Gift Card, but I cannot expect to get the lowest price for an item. No sir Macys want to be sure that a Gift Card only entitles the recipient to what they call a fair price, even if means other people can get the same item for a cheaper price in the same store!
This is a total rip-off!!!
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