Usacomplaints.com » Shops, Products, Services » Complaint / Review: Chase Mortgage/lbps - Trial Payments Made but Past Due Balance Keeps Growing. #641147

Complaint / Review
Chase Mortgage/lbps
Trial Payments Made but Past Due Balance Keeps Growing

On September I was behind my mortgage with Chase for 6 or 7 months. We received a letter regarding the modification program so we decided to go head and keep the house. Chase sent me an agreement to pay beginning 10-1 $1085 trial period for 3 months including taxes and insurance. So I submitted all the documents necessary and paid for three months on time. I kept checking on and off every months after that but Chase always told me that I modification should be effective soon. So I kept paying $1085 every first of the month (I have the receipts).
In the summer of 2010 I start receiving statements from Chase saying that my mortgage payment is $1529 and I noticed that my past due balance was getting higher and higher. So I immediately called Chase and again they told me that was just a regular automated mail and that once the modification will take place is all going to get adjusted. So I kept paying $1085.


Offender: Chase Mortgage/lbps

Country: USA   State: Ohio   City: Columbus
Address: P.O. Box 24696
Site:

Category: Shops, Products, Services

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