Owners change colors faster than the ink on their print. Gave them a $300 job for laminating & printing enu's for my restaurant, $100 over another estimate as I felt i could trust the father and son team to do the job right and stand behind it. Menu cards started falling off the wire binding within a week called twice, left a message both times with owner/owners son, never bothered to get back. Stopped by to drop off two books and owner looked at me with disappointment and said, Ok, 'I will see what i can do'. That was over two weeks, Called again today, with 6 more books that fell off the coil, an before I could say.'Hello', he started with a high pitch and rude tone 'I told you before that these wire binding wont last right when you ordered them', I was suddenly taken aback as how quickly the senior gentleman changed colors and decided to LIE when It was his son who took my order and NOBODY told us then that the wire coil bound wont last, specially since I was paying thrice the price compared to plastic coil bound as I needed them commercial grade for my menu.
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