I purchased a pair of boots for my wife. When they arrived the left boots zipper was broken. I made numerous attempts to communicate with them. I recieved a response requesting i send a picture of thee damage.By that time they had blocked any incomming email by me so all my emails were returned. I made contact with them under a different email address and recieved the following message:
"what do you mean by defective, just a little problem right? As you know the shipping fee is rising crazy, i think its not accountable to change the boots, it's a waste of time and money."
When Iresponded to the message my other email address was also blocked and returned.
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