I hired The Photobooth Company to provide a photobooth for my wedding on 14th August. I paid $1,500 for the premium package. The premium package includes the service of running the booth and then receiving an album of the photos as well as a memory drive with all the photos.
I dealt solely with Mr Brian Josefowicz and he ran the booth on the wedding day.
Sincethen I have still not received the photo album with the photos and guest comments nor have I received any contact from the Photobooth Company. I have tried phoning their company telephone number countless times but it is never answered. My husband and I, as well as several family members, have left many voice messages but they are never responded to. We have also sent many emails to both the Photobooth Company email address and to Brian Josefowicz's email address requesting the photo album or at least an update on when we might receive it. We have had no response to any of the emails.
We filed a complaint with the West Michigan BBB in November, and there is no response, apparently not uncommon for this scammer. We have spoken with the West Coast branch of this company who also confirmed they never hear anything from Mr Josefowicz and receive many complaints about him.
Glad he turned up for the wedding, but only provided HALF of what we paid him for! We are shocked, sad and frustrated not to mention furious that this has happened, as now we do not have the photos or comments from our special day. Poor business ethics!!
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