Usacomplaints.com » Shops, Products, Services » Complaint / Review: Replica-louis.com - Brand new purse falling apart within two weeks! They tell me to buy a new one and they will send me parts to fix the old one!. #629354

Complaint / Review
Replica-louis.com
Brand new purse falling apart within two weeks! They tell me to buy a new one and they will send me parts to fix the old one!

This was the first email about the purse about a week after i got it.
Date: Wed, 17 Nov 05:45: 33 -0800
Subject: RE: Order #1497
To: [email protected]

Hello there,
My girlfriend has noticed that some yellow stiching on the handle of this purse i ordered has come off. Ordered #1497 Item: 1 x Louis Vuitton Artsy GM Monogram Canvas Handbag M40259 — 179USD
It's less than a few weeks old and its already coming apart??!! What can you do to fix this problem? It cost a lot of money to buy this purse and its not good that its coming apart at all!

Hello there,
My girlfriend has noticed that some yellow stiching on the handle of this purse i ordered has come off. Ordered #1497 Item: 1 x Louis Vuitton Artsy GM Monogram Canvas Handbag M40259 — 179USD
It's less than two weeks old and its already coming apart??!! What can you do to fix this problem? It cost a lot of money to buy this purse and its not good that its coming apart at all!

Response:

How are you?
The handle (of the purse) have started change color, right? This is the right (normal) things do not worry. It will slowly turn to gold color, couse this meterial we used have the same function as the authentic one-it will change color slowly as time goes by when you use it. If you have any thing not clear, please send email to us. Thanks.
Best Regards
godsun lee

My respnse... in more a language he could understand:

No no, the handle is falling apart. The yellow thread around handle is breaking off. The handle threading is coming off! It needs to be replaced, exchanged, repaired, fixed. This is not normal, not supposed to happen! Its falling apart! If i send it back to you can you exchange it for a new purse, same kind. It needs to be exchanged for same purse but new one. This one you send me is not good work. Need new one that is good work.

His response:

Thanks for your photo, I think I am clear now. We can give you a handle in free, but the ship is so expense, so we hope you can place a new order-we deliver them together to you. Or maybe you response for the ship fee. We are looking forward to hear your reply, thanks!

Thats the last time i heard from these guys, they expect me to buy a new product from them just so they can fix the last defective purse i ordered from them! Just to get this "handle" to fix the defective one they sent me was 70 USD for them to ship to me! I dont know about you but 70 dollars seems a little high to send a purse handle. They sold a poorly made product and they also claim to have a return policy. Never buy from these scam artists!

My first order was my last order!!! Stay Away from www.replica-louis.com



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