Our furnace was making strange noises so Oxford Heating and Air was sent to our home through AHS warranty. After they came out to service the furnace it stopped working. For the next three or four days in a row a technician would jump start the furnace, say it was fixed and leave.
This was annoying. Eventually the furnaces' circuit board was fried so the machine wouldn't work at all. You'd think a company that prides itself on service would try to get a new board in a day or two considering there's an infant living in the house. Oh no, it took them a week! After a week the new circuit board arrived and was installed and it still didn't work. Oxford said they needed other parts. That was last Tuesday before Thanksgiving. This past Monday the wife called Oxford to find out when they would install the new parts. Oxford hadn't even ordered them yet. That was the final straw. Another company was called and wow I have heat again.
I should count up all of the hours that I have missed from work to let your techs work on my furnace but I wont.
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