I had recently ordered flowers for mother’s day, I ordered a few different orders one to may mother in NY with flowers and candy, and one to my wife in FL.
The order to NY made it there fine and was left at the door, the order in FL: I was called the day before mother’s day at 7:30 PM and told that the driver was trying to reach me all day. This is not true as I was home all day, the driver then said he would deliver it the next day which was mother’s day and I said fine.
At 1:00 PM on mothers day I got a call from India it was 800 Flowers and they said the driver made a few attempts to deliver and that they would have to reschedule the delivery for another day, WHAT?
I explained to the young lady that barely spoke English that this was mother’s day and delivering the flowers and candy on another day was unacceptable not to mention the driver never made a delivery attempt.
I was promised a call right back, never happened and as of today I still have not got a refund.
I have used 800 Flowers many times before and consider myself a good customer I guess they don't view me that way and really don't care.
Avoid 800 Flowers
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