Complaint / Review
1-800-flowers
Ripoff delivered dead or almost dead flowers 3 different times

Within the past couple of years I have ordered flowers from 1-800-FLOWERS.com.

This particular order was for Mother's Day on 5-8-05. My mother-in-law received them today, almost DEAD!
The kicker is that I've sent her flowers on 3 different occasions and all 3 times the flowers were either dead or almost dead! 1-800-FLOWERS offered to replace them, however, the sentimental moment is gone.

So what's the point? My mother-in-law told me NOT to have them replace the order, just to give me credit, which they did. THAT is not the point. The point is I put my trust in them to send flowers for special occasions and they deliver junk! So what if they offer to replace them. I shouldn't have to have every order delivered TWICE before they get it right!

I was so embarrassed when she called and told me "Thanks for the dead flowers". Nice, huh?