We bought an awning for the yard spot.in the beginning the salesman informed us the organization did not market fixed awnings just retractable. Once the individual found mesaure the awning, he sais "he'd be our closest friend if we intalled a retractable awning. Centered on his suggestion, we buy a fixed awning. The purchase was put into February. It had been mounted in March. It got longer compared to salesperson stated it'd try finish the mount. It's released from day-one. We cannot abandon our back-door without having getting soaked when pouring. We've created many efforts to solve this problem with freedom without any resoultion. I'd like them foot possibly repair my awning or return my cash and restore the home. We've delivered many emails, telephone call without any repair insight.independence Home Products has been doing nothing to solve this problem, just guarantees the they're a great organization having a BBB A score. So far as I'm worried, the corporation is just a rip-off. While it had been first delivered to their interest, I had been informed by Package "this can be a deck address no awning". Should you examine theie internet view, there's no reference to an outdoor patio cover. I simply need my awning to not trickle whan it rains, easy I'd believe. To date they've declined to reply our last email. It's more than 60 time because it was charged and so I cannot challange my charge card. Am I screwed or what???
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