They replaced a roof, (questionable quality).in doing so they took down an awning mount. They replaced the mount in the wrong place. As a result the awning frame was tilted severely. Of course it was impossible top get the awning lined up with the house.
They also lost all of the fittings used to attach the awning to the mount.
I called and spoke to Alvarado (Xavier aka Tony) who made an appointment to "see the problem." He never showed up, and thereafter never returned calls or e-mails.
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