2 yrs before, invested nearly two-thousand bucks to truly have a plastic awning (winter address) designed for our deck area. The fabric awning employed for summertime was in position whenever we bought the home and Laurel Awning was the producer and specialist of the steel-frame. At that time of my purchase and through following calls, requested the organization to make contact with me once the new awning was shipped and mounted and also the summer awning eliminated. Arrived home from work oneday at lunchtime to obtain the installation team ripping off summer time awning and adding the wintertime address. Which was truly the starting... Observed during installation the specially-made and costly address wasn't attached precisely with big spaces within the sewing and also little for that body.indicated my discontent throughout the installation and was informed to contact the organization. From there the support individual turned belligerent, used profanity toward myself and started reducing in the address straps together with his box-cutter. Obviously, I had been surprised and somewhat afraid when I had never had something individual talk to me this way, particularly having a box-cutter at hand.
The organization at that time begged to permit them to create up for that reprehensible support. At that time, I simply required my money-back and informed them I'd consider it. The next spring they re installed summer time awning and were extremely enjoyable. I subsequently determined these were honest about producing points better and requested another winter address. It had been on for around 2 weeks before it beginning ripping about the attributes.
Approached the organization, who sent a to check out the harm. At that time, they recommended they'd do the repair throughout the summer. Because it ended up they didn't restore the harm, after I named to request the return of the awning, discovered it had been not yet completed. Lastly, obtained the badly fixed awning back via UPS (in the place of being shipped with a support individual) having a UNPLEASANT notice in the VP, Gregory Schmieler, informing me to locate another awning organization to cope with because they WON'T supply support in my experience out of this stage on.
Individuals at Laurel Awning have shown they're not truthful, supply low quality after which are rude about this. I'd caution anybody against using the services of them.
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