On November 28 I put an order to become delivered like a Holiday present. I requested RED frog pajamas, size Method. On December 6, I examined my standing also it confirmed my product nevertheless hadnot delivered. I tried calling the client support point, however it visited voicemail. I then talked online having a guy named John. He mentioned these were on back-order and you will be delivered by 12/11. (However I never obtained any verification these were on back-order). 24 hours later, I talked having a Karen Kon the talk point, it had been the worse customer support I actually experienced. There is no aid confirming why my order hadnot been delivered or why no body explained the order was on back-order. On December 9, I eventually got to Joe about the customer support point. Joe guarenteed the purchase could be delivered by 12/11 and he assured me free overnight delivery since I have had a lot of problems. On December 10, I obtained a following observe that my purchase delivered, NEVERTHELESS, it didn't venture out overnight as GUARANTEED! I delivered a note to Joe wondering why I had been not supplied with the guaranteed overnight delivery. I've nevertheless not obtained a telephone call or clarification. On December 15 (18 times from my purchase day) the person who I offered the pajamas to like a present named me to appreciate me - she actually delivered me an image of her within the PJis. To my shock (although not actually since I have've had TERRIBLE support the entire period) the pajamas that she was delivered wasn't what I'd requested!!! They delivered her ORANGE frog PJ's¬ the RED types that I requested! I tried calling the client support point often on 12/15 to protest and have to get a complete refund. I obtained voicemail twice and quit 2 communications to get a supervisor to contact me. I never received any return calls. I also talked online having a woman called Maria H. Karen was attempting to be useful and mentioned she set a demand set for a complete reimbursement which somebody in the factory might contact me in 24 hours. Surprise surprise - I still have not obtained a telephone call in the organization to assist me or verify the reimbursement. At the moment, so far as I am worried, I still haven't OBTAINED what I REQUESTED. I'd like a complete return instantly - nevertheless, I can not get anybody about the telephone to assist me obtain the reimbursement or make sure I'm eligible for one. I'll proceed to phone and talk to customer support every single day till I get my reimbursement, nevertheless, personally I think this can never finish because they outsource their Customer Support to some business named MindMySite. The folks attempting to assist you to truly cannot since the actual organization of Jumpin Jammerz does not react to their demands and grievances. Their CS individuals actually protest concerning the support and organization and simply supply the homeowners obvious telephone number.
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