Moving company damaged our table during a move. Finally agreed to pick it back up and take it to be repaired. But on the second pickup they damaged it again even worse than before. Refused to acknowledge their responsibility and called us liars. Very unprofessional company, owner yelled at us on the phone, employee that picked up table ran his hand down the side of table (no damage) and looked at corner that was damaged and said I see the corner. There was NO additional damage to the marble table when they picked it up to be repaired. PHOTOS even show that and were taken and forwarded to the company. The repair company was embarassed that they were told only to fix the corner when it showed up but there was clearly additional damage. Moving company told the repair company - fix the corner only. Repair company had difficulty receiving payment from the moving company for the repair as well. WE asked for the repair company to call us when repair was done so we could inspect but moving company did not let them do that and table was shuffled between several trucks and into a storage box before returned back to us damaged worse than befor. Unprofessional and rude. Do not recommend.
0 comments